AIA Living Progressive Care Policy Wording

1106 AL-PC version 6 Effective 1 November 2024

TOTALCAREMAX PERSONAL AIA LIVING - PERSONAL OPTIONAL BENEFIT APPENDIX

Progressive Care Benefit

This appendix only applies if cover under the schedule for your policy includes the Progressive Care Benefit. This appendix forms part of and is incorporated into your AIA Living policy, the terms of which apply to this appendix .

This is a Progressive Care Benefit. Details of the benefit and the life / lives assured are shown in the schedule.

Progressive Care Benefit

payment to leave the revised balance of the sum assured as the maximum amount available for that category for any subsequent claims. There is no change in the balance of the sum assured for other categories . If an existing condition becomes more severe after payment of a claim, or if the life assured develops a non- related condition after payment of a claim, AIA will pay a subsequent claim in accordance with the terms of this appendix . For more about making subsequent claims see Section 6 below. The premium will not reduce after a claim payment, except that, where applicable, the premium for the Optional Total Permanent Disablement condition will cease following a severity level 1 claim payment. If you elected to increase your sum assured each year in line with the consumers price index , the sum assured (and premium ) and any balance of the sum assured will increase each year accordingly.

AIA will pay you a Progressive Care Benefit if the life assured meets all of the following criteria:

 Suffers a condition as exactly defined in one of the five Schedules of Categories below;

 Suffers the condition for the first time after the risk commencement date (and where a three month stand down period applies, after this period has expired also); and  Survives for at least 14 days after the claim event date for that condition , and where the life assured is being kept alive by a life support system, the life assured must survive for at least 14 days after the life support system is turned off.  For the Optional Total Permanent Disablement condition , survives for at least three months after the life assured became incapacitated. The amount you receive will be a percentage of between 10% and 100% of the sum assured . The percentage will be determined by the severity of the condition based on a scale from levels 1 to 4 for some conditions and 1 to 5 for others. For more about severity levels see Section 5 below.

Stand down periods

If the life assured or any child of the life assured covered by the Built-in Children’s Trauma Benefit or the Optional Children’s and Maternity Benefit suffers: (a) Any of the conditions marked in the table below as having a three month stand down period; or (b) Symptoms or signs which lead to any of the conditions marked in the table below as having a three month stand

Covered conditions

There are five categories of conditions :

down period (whether or not a registered medical practitioner or specialist has been consulted)

Cancer



Heart and Arteries



after the risk commencement date but within the first three months of the receipt of application , then AIA will not pay a benefit for that condition . Cover added under the Built-in Progressive Care Future Insurability Benefit or the Built-in Special Events Increase Facility A six month stand down period applies to increases made under the Built-in Progressive Care Future Insurability Benefit or the Built-in Special Events Increase Facility, except where the claim is due to an accident , as outlined in Sections 7 and 8. Where the claim is due to an accident , the stand down period is waived on such increases provided the life assured has already served the three month stand down

Brain and Nerves



Loss of Function



Other Health Events



Each of these categories and the conditions that come within them are set out in the five Schedules of Categories below.

At the risk commencement date , the sum assured is the same for each of these categories and is equal to the sum assured set out in the schedule .

Once a claim is paid under a category , the balance of the sum assured for that category decreases by the claim

Page 1 of 33

1106 AL-PC version 7 Effective 12 May 2026

period on the original Progressive Care Benefit policy.

Built-in Newborn Children’s Benefit

Cover added under the Special Events TPD/Trauma Facility

A twelve month stand down period applies to the Built-in Newborn Children’s Benefit, meaning that AIA will only pay a claim for a child of a life assured, where the life assured is the biological parent, if the birth of the child with one of the applicable conditions occurs at least twelve months after the risk commencement date . This twelve month stand down period applies anew to all added cover from the date the added cover commences, including cover added using the Built-in Progressive Care Future Insurability Benefit, the Built-in Special Events Increase Facility, or the Special Events TPD/Trauma Facility under the Life Cover Benefit.

A six month stand down period applies to any accelerated Progressive Care Benefit cover added for the life assured using the Special Events TPD/Trauma Facility under the Life Cover Benefit, except where the claim is due to an accident , as outlined in the Life Cover Benefit appendix . Where the claim is due to an accident , the three month stand down period applies to the added cover from the date the added cover commences, for any of the conditions marked in the table below as having a three month stand down period.

Medical Advancements Provision

If the medical diagnostic techniques and investigations used in our medical Key terms have been superseded due to medical advancements, we will consider other appropriate and medically recognised methods or tests that conclusively diagnose the condition to at least the same severity. The following requirements must be met for a claim to be considered:  The new diagnostic techniques and investigations are not experimental and are medically necessary and medically equivalent or superior to the original diagnostic technique or investigation.

 Any new diagnostic techniques and investigations must be deemed medically acceptable based on medical standards and medically recognised in Australia or New Zealand by specialist medical practitioners.

Category

Conditions

3 month stand down

Paraplegia/Quadriplegia/Tetraplegia

Optional Total Permanent Disablement condition

✓

Chronic liver failure

✓

Chronic lung failure

✓

Chronic kidney failure

Primary pulmonary hypertension

Major organ transplant (or transplant waiting list)

Acute renal dialysis

✓

Chronic Obstructive Pulmonary Disease

✓

Removal of large bowel

✓

Severe osteoporosis

✓

Severe rheumatoid arthritis

Other health conditions

✓

Severe ulcerative colitis

✓

Severe Crohn’s disease

Advanced Type 1 diabetes

✓

Type 1 diabetes

✓

Advanced Type 2 diabetes

Advanced AIDS

Pneumonectomy

Systemic sclerosis

Systemic lupus erythematosus with lupus nephritis

✓

Severe illness or injury

Standalone or accelerated benefit

those accelerated benefits do not exceed the decreased Life Cover Benefit. If the Life Cover Benefit is reduced to nil, all accelerated benefits relating to that Life Cover Benefit will be removed. The maximum combined amount payable under the Life Cover Benefit, Specified Terminal Conditions Benefit, Terminal Illness Benefit, Bereavement Support Benefit, Repatriation Benefit, accelerated Progressive Care Benefit and, if applicable, the accelerated Critical Conditions Benefit, the accelerated Severe Trauma Benefit and the accelerated Total Permanent Disablement Benefit is the amount of the Life Cover Benefit for that life assured. When AIA has paid the equivalent of the sum assured of the Life Cover Benefit, your cover under this benefit will change from accelerated to standalone. This will require you to pay an increased premium . This increase will be calculated on the rates applicable at the time to the standalone Progressive Care Benefit.

The schedule will specify if you have chosen a standalone or an accelerated benefit.

Standalone

If you have chosen a standalone benefit, a payment under this benefit does not reduce the sum assured under your Life Cover Benefit (if any).

Accelerated

If you have chosen an accelerated benefit, the sum assured for this Progressive Care Benefit cannot be greater than the sum assured for your Life Cover Benefit. When AIA pays an accelerated Progressive Care Benefit, the Life Cover Benefit for the life assured will decrease by the same amount. Any other accelerated benefits relating to that Life Cover Benefit will be reduced, if necessary, so that

Page 4 of 33

1106 AL-PC version 7 Effective 12 May 2026

The severity level

Subsequent claims

Any claim made for a life assured after the first claim paid to you under this appendix for that life assured is a subsequent claim. AIA will determine whether or not the condition relied upon for a subsequent claim is a related condition to a previous Progressive Care Benefit claim for that life assured . The way subsequent claims are determined depends upon the length of time that has passed since the previous claim event date and whether the condition claimed for is a related condition or not.

The lump sum amount that AIA will pay at claim time will depend on the severity level of the life assured's condition and your sum assured / balance of the sum assured you have available under the applicable category . The severity level of the life assured's condition determines the percentage of the sum assured that is used to determine the lump sum benefit that AIA will pay you . The percentage of the sum assured for each severity level is shown below.

Severity Level

Percentage

1 (most severe)

100%

More than 12 months after previous claim event date or related condition

75%

50%

If the subsequent claim's claim event date is more than 12 months after the preceding claim's claim event date or if the subsequent claim is for a related condition , then AIA determines the amount to be paid for the subsequent claim as follows:

25%

5 (least severe)

10%

1. AIA determines if the life assured has suffered the condition .

The severity level of a condition is stated in the Schedule of Categories for the category the condition comes within.

2. AIA identifies the category that the condition falls under i.e. Cancer , Heart and Arteries, Brain and Nerves, Loss of Function or Other Health Events. A subsequent claim can be made in the same category or a different category to the previous claim.

Some of the conditions do not have all five severity levels.

The amount of cover

3. AIA determines the severity level percentage that applies for the condition :

The sum assured is the maximum amount of cover you have for each category. After the first claim is paid under a category , the balance of the sum assured is the maximum amount AIA will pay you for any subsequent claim under that category . Once the balance of the sum assured is exhausted for a category , no further claims will be paid under that category .

(a) For a condition that is not a related condition, the severity level percentage is then multiplied by the sum assured . This will be the amount paid for the subsequent claim, unless the balance of the sum assured for the category that the condition falls under is less, in which case the balance of the sum assured for the category will be the amount paid for the subsequent claim. (b) For a related condition , the severity level percentage of the related condition must be higher than the severity level percentage of the previous condition that it relates to. The amount by which the severity level percentage increases from the previous severity level percentage is then multiplied by the sum assured . This will be the amount paid for the subsequent claim, unless the balance of the sum assured for the category is less, in which case the balance of the sum assured for the category will be the amount paid for the subsequent claim. For the avoidance of doubt, you cannot claim more than the sum assured in total for the life assured’s first claim and all subsequent related claims to that first claim.

First claim

The amount paid for the first claim for a life assured under this appendix is determined by AIA as follows:

1. AIA determines if the life assured has suffered the condition .

2. AIA identifies which category the condition falls under i.e. Cancer , Heart and Arteries, Brain and Nerves, Loss of Function or Other Health Events.

3. AIA determines the severity level percentage that applies to the condition .

4. The severity level percentage is then multiplied by the sum assured . This is the amount paid for the first claim.

5. The balance of the sum assured available for future claims under the category that the claim is paid under is then calculated as the sum assured minus the amount paid for the first claim.

Page 5 of 33

1106 AL-PC version 7 Effective 12 May 2026

Within 12 months of the previous claim event date and a non- related condition

What is the maximum cover that can be added?

The maximum increase for each special event cannot exceed the lower of:  50% of the original Progressive Care Benefit for the life assured ; or  $250,000. The total of all increases made under this Facility cannot exceed the lower of:  100% of the original Progressive Care Benefit for the life assured ; or  $750,000. In the case of taking out or increasing a home loan, the individual increase cannot exceed the amount of the home loan or the increase in the home loan.

If you make a subsequent claim, where the claim event date is within 12 months of the immediately preceding claim's claim event date and the subsequent claim is not for a related condition , then AIA will deduct all claims paid under this appendix for that life assured within the previous 12 months from the amount determined in accordance with steps 1 to 3 immediately above. This may mean that no benefit is payable.

This deduction will not apply if the current or previous claim is/was for a condition that is the result of an accident.

Two or more claims for conditions arising simultaneously from one event

If a single event causes the life assured to have one or more simultaneously arising conditions, AIA will only pay one claim. For each condition , AIA will determine the amount in accordance with steps 1 to 3 in b) above and the amount paid will be the highest of these amounts. The balance of the sum assured will reduce for the category that the condition with the highest amount falls under, while the balance of the sum assured will be unchanged for other categories .

In the case of an annual salary increase, the individual increase cannot exceed five times the annual salary increase.

The maximum increases outlined above each apply in respect of all Progressive Care Benefits, Critical Conditions Benefits, Severe Trauma Benefits, and similar benefits for that life assured across all AIA policies . Both of the following maximum sum assured limits also apply across all AIA policies for each life assured : (a) the total of the sum assured for all Critical Conditions Benefits, Progressive Care Benefits, Severe Trauma Benefits, and similar trauma benefits (combined), including increases under this Facility must not exceed $2,000,000; and (b) the total of the sum assured for all trauma benefits combined must not exceed $2,000,000 and the total sum assured for all trauma and Total Permanent Disablement Benefits (and similar benefits) combined must not exceed $5,000,000.

Built-in Special Events Increase Facility

What is the Special Events Increase Facility?

On each occasion when one of the following circumstances occurs for a life assured on the Progressive Care Benefit:

having a child (by birth or legal adoption);



What are the other conditions applying to this Facility?

 becoming married or entering into a civil union;

 becoming legally separated, divorced or the dissolution of the life assured’ s civil union;  the commencement of secondary school for the first time by a child of the life assured ;  financially supporting a dependent child through a first course of full-time tertiary education;  taking out or increasing a home loan because the life assured has purchased a new home, a new residential investment property, a vacation home, or a bare block of land zoned as residential, or is making extensions to a residential property or residential investment property owned by the life assured ;  becoming responsible for the full-time care or payment for long term care of a close relative ;  receiving an annual salary increase. This special event is not available to a life assured who is self-employed; or  experiencing the death of a spouse, civil or de facto partner, you may write to AIA asking us to increase the Progressive Care Benefit for that life assured .

You do not need to produce any medical evidence regarding the life assured when you request this increase, but any Special Events Increase is subject to the following conditions:  You must make the request within 60 days either side of the relevant special event and provide AIA with suitable evidence of the occurrence of the event.  A life assured is only eligible for special events increases where the special event occurs from the age of 16 and before age 55.  Special Events increases are not available if the life assured has suffered a claim event under this appendix before you seek to exercise the Facility.  If, at any time before you seek to exercise the Facility, a claim for the life assured had been accepted by us or notified to us, AIA will have discretion in determining whether the Facility can be exercised. In exercising discretion, we will consider whether, based on the medical evidence submitted in support of the claim, the life assured represents an increased risk of claim for the

Page 6 of 33

1106 AL-PC version 7 Effective 12 May 2026

benefit being added under this Facility.

− suffers any condition for the first time other than due to an accident under the Progressive Care Benefit; or − has any symptoms or signs leading to a condition (whether or not a registered medical practitioner has been consulted) that may result in a claim for anything other than an accident under the Progressive Care Benefit.

 Only one of the following is available in any 12 month period:

− A Built-in Progressive Care Future Insurability Benefit increase (see Section 8);

− A Special Events Increase under a Progressive Care Benefit, Critical Conditions Benefit or Severe Trauma Benefit; or

Built-in Progressive Care Future Insurability Benefit

(If applicable) exercising the Special Events TPD/Trauma Facility under the Life Cover Benefit and/or similar benefits to add an accelerated Progressive Care Benefit, an accelerated Critical Conditions Benefit or an accelerated Severe Trauma Benefit.

−

At every third policy anniversary date you may write to AIA asking us to increase the Progressive Care Benefit for a life assured . You do not need to produce any medical evidence regarding the life assured when you request this increase, but any increase in sum assured under this Benefit is subject to the following conditions:  You must request the increase by providing written advice to AIA within 60 days either side of the applicable anniversary date . Outside of this timeframe, the Progressive Care Future Insurability Benefit is not available.  Each individual increase cannot exceed 20% of the original Progressive Care Benefit sum assured or $200,000, whichever is the lesser.  The total increases made under this Benefit cannot exceed 100% of the original Progressive Care Benefit sum assured for that life assured up to a maximum of $500,000, whichever is the lesser.  The maximum sum assured for this Progressive Care Benefit cannot exceed $1,500,000 including increases under this Benefit across all AIA policies .

AIA will increase the Progressive Care Benefit sum assured for a life assured from the date we accept your request.

Each increase will require an increase in premium . This increase will be calculated on the rates applicable at the time the Special Events Increase Facility is exercised. Any loadings, exclusions or special terms on the original Progressive Care Benefit sum assured will be applied to the increased amount.

When will AIA not pay a claim for an increase under this Facility?

Increases in sum assured added to this policy

After an increase under this Facility has been made, AIA will not pay the increased benefit amount if, before the increase, or within six months of the Facility being exercised, the life assured :

 suffers any condition for the first time other than due to an accident under the Progressive Care Benefit; or

 Both of the following maximum sum assured limits also apply across all AIA policies for each life assured :

 has any symptoms or signs leading to a condition (whether or not a registered medical practitioner has been consulted) that may result in a claim for anything other than an accident under the Progressive Care Benefit.

(a) The total of the sum assured for all Critical Conditions Benefits, Progressive Care Benefits, Severe Trauma Benefits, and similar trauma benefits (combined), including increases under this Benefit must not exceed $2,000,000; and (b) The total of the sum assured for all trauma benefits combined must not exceed $2,000,000 and the total sum assured for all trauma and Total Permanent

Increases in sum assured issued as an additional new policy

Where this policy or any part of the sum assured under it, has been issued as the result of an increase under the Special Events Increase Facility, then:  the Special Events Increase Facility will not be available under this policy for the proportion of the sum assured that represents the increase.  AIA will not pay the increased benefit amount if, before the increase, or within six months of the increase, the life assured :

Disablement Benefits (and similar benefits) combined must not exceed $5,000,000.

 Where this Progressive Care Benefit is shown in the schedule as accelerated against the Life Cover Benefit the total increases under this Benefit and the total benefit sum assured cannot exceed the sum assured of the Life Cover Benefit. See Section 4 “Standalone or Accelerated Benefit” for details.

 A life assured is only eligible for Future Insurability Benefit increases from the age of 16 and before age 55.

Page 7 of 33

1106 AL-PC version 7 Effective 12 May 2026

 AIA will increase the Progressive Care Benefit for a life assured from the date we accept your request.

has been issued as the result of an increase under the Built- in Progressive Care Future Insurability Benefit, then:

 Future Insurability Benefit increases are not available if the life assured has suffered a claim event under this appendix before you seek to exercise an increase under this Benefit.  If, at any time before you seek to exercise an increase under this Benefit, a claim for the life assured had been accepted by us or notified to us, AIA will have discretion in determining whether the increase will be accepted. In exercising discretion, we will consider, based on the medical evidence submitted in support of the claim, whether the life assured represents an increased risk of claim for the cover being added under this Benefit.

 The Built-in Progressive Care Future Insurability Benefit will not be available under this policy for the proportion of the sum assured that represents the increase.  AIA will not pay claims based on the increased sum assured if, before the increase, or within six months of the increase, the life assured : − suffers any condition for the first time other than due to an accident under the Progressive Care Benefit; or − has any symptoms or signs leading to a condition (whether or not a registered medical practitioner has been consulted) that may result in a claim for anything other than an accident under the Progressive Care Benefit.

 Only one of the following is available in any 12 month period:

− A Built-in Progressive Care Future Insurability Benefit increase;

Built-in Financial and Legal Advice Benefit

A Built-in Special Events Increase under a Progressive Care Benefit, Critical Conditions Benefit or Severe Trauma Benefit; or (If applicable) exercising the Special Events TPD/Trauma Facility under the Life Cover Benefit and/or similar benefits to add an accelerated Progressive Care Benefit, an accelerated Critical Conditions Benefit or an accelerated Severe Trauma Benefit.

−

If AIA pays a claim under this Progressive Care Benefit for a life assured for a condition of severity level 1, then AIA will reimburse you for fees incurred up to $2,500 including GST (in total) that you pay for financial planning you receive from an accredited Adviser or legal advice received from a legal professional approved by AIA , subject to the following conditions:  You must pay for the financial planning or legal advice within the 12 months following AIA paying Progressive Care Benefit claim.  AIA will only pay one Financial and Legal Advice Benefit per life assured across all AIA policies . This is in addition to the sum assured . The Built-in Financial and Legal Advice Benefit is not payable for a claim for a child of the life assured under the Built-in Children’s Trauma Benefit, the Built-in Parents Grieving Benefit, the Optional Children’s and Maternity Benefit or the Built-in Newborn Children’s Benefit.

−

Each Progressive Care Benefit increase in the sum assured will require an increase in premium . This increase will be calculated on the rates applicable at the time the Progressive Care Future Insurability Benefit is used. Any loadings, exclusions or special terms on the original Progressive Care Benefit sum assured will be applied to the increased amount.

When will AIA not pay a claim for an increase under this Benefit?

Increases in sum assured added to this policy

10.

Built-in Children’s Trauma Benefit

After a Built-in Progressive Care Future Insurability Benefit increase has been made, AIA will not pay claims based on the increased sum assured if, before the increase, or within six months of the increase, the life assured :

AIA will pay a Built-in Children’s Trauma Benefit if a child of a life assured suffers a condition of severity level 1, 2 or 3, except for the Optional Total Permanent Disablement condition .

 suffers any condition for the first time other than due to an accident under the Progressive Care Benefit; or

This Benefit is only payable if the child of the life assured :

 First suffers a condition after the risk commencement date, subject to the three month stand down period provisions where these apply;

 Is aged from three months up to their 21 st birthday at the time he or she first suffers from that condition ; and

Increases in sum assured issued as an additional new policy

 Survives for at least 14 days after suffering from the condition .

Where this policy or any part of the sum assured under it,

Page 8 of 33

1106 AL-PC version 7 Effective 12 May 2026

What are the applicable conditions and how much will AIA pay?

date that conclusive diagnosis is first possible.

A claim is only payable under the Built-in Newborn Children’s Benefit if cover remains in effect for the life assured up to the date that the conclusive diagnosis for the child occurs.

The Benefit payable is the lower of $50,000 or 50% of the sum assured across all Progressive Care policies for the life assured . AIA will pay a maximum of one claim per child under either the Built-in Children’s Trauma Benefit or the Built-in Newborn Children’s Benefit across all AIA policies . The Built-in Children’s Trauma Benefit or the Built-in Newborn Children’s Benefit is payable in addition to the Optional Children’s and Maternity Benefit (if applicable). AIA will not pay a benefit under the Built-in Children’s Trauma Benefit that arises as a direct or indirect consequence of:

How much will AIA pay?

The Benefit payable is the lower of $50,000 or 50% of the sum assured across all Progressive Care policies for the life assured . The Built-in Newborn Children’s Benefit is only payable where the birth of the child with one of the applicable conditions occurs at least twelve months after the risk commencement date . This requirement applies anew to all added cover from the date the cover commences, including cover added using the Built-in Progressive Care Future Insurability Benefit, the Built-in Special Events Increase Facility, or the Special Events TPD/Trauma Facility under the Life Cover Benefit. AIA will pay a maximum of one claim per child under either the Built-in Newborn Children’s Benefit or the Built-in Children’s Trauma Benefit across all AIA policies . Payment of the Built-in Newborn Children’s Benefit will not affect the amount of any Progressive Care Benefit payable for the life assured .

a pre-existing condition ; or



any congenital condition .



Payment of the Built-in Children’s Trauma Benefit will not affect the amount of any Progressive Care Benefit payable for the life assured .

The Built-in Children’s Trauma Benefit ceases on the child’s 21 st birthday.

11.

Built-in Newborn Children’s Benefit

12.

Built-in Return Home Benefit

What is the Built-in Newborn Children’s Benefit?

AIA will pay a Return Home Benefit if the life assured is outside of New Zealand and suffers, for the first time, a covered condition . The Return Home Benefit will reimburse the cost of a standard economy flight back to New Zealand for the life assured and one support person. You will need to provide evidence of the transport costs satisfactory to us before a claim under the Return Home Benefit will be paid. In total the maximum we will pay over the life of the policy under the Return Home Benefit is $10,000. A Return Home Benefit is paid in addition to the Progressive Care Benefit.

AIA will pay a Built-in Newborn Children’s Benefit if a child of a life assured, where the life assured is the biological parent, is born with one of the following conditions and survives for thirty days after birth:

Cleft palate;



Down’s syndrome;



Spina bifida;



Total blindness;



Absence of one or more limbs;



Tetralogy of Fallot;



No payment will be made if the life assured is covered for the same event with a travel insurance provider.

Transposition of Great Vessels; or



Deafness.



13.

Built-in Parents Grieving Benefit

Please refer to Section 31 for the definitions of these conditions .

When is a Parents Grieving Benefit payable?

AIA will pay a Parents Grieving Benefit if:

In order for AIA to pay a claim under this Benefit, we will require medical information from a registered medical practitioner acceptable to us that conclusively evidences the condition . In circumstances where a conclusive diagnosis cannot be made at birth, we will defer our assessment of the claim until sufficient evidence can be supplied. For example, this might apply in the case of total blindness or deafness, where a conclusive diagnosis may not be possible until later in the child’s life. In these cases, the claims assessment will be based on the child’s sight or hearing impairment at the

 a child of a life assured dies prior to birth but after at least 24 weeks gestation; or

a child of a life assured dies.



AIA will not make any payment if the death occurs within 12 months of the risk commencement date except where it is an accidental death .

Page 9 of 33

1106 AL-PC version 7 Effective 12 May 2026

This Parents Grieving Benefit ceases on the child’s 21 st birthday.

Cover for the life assured will be suspended from the date set out in AIA ’s written acknowledgement.

No premium will be payable during the period that the cover is suspended.

How much will AIA pay for the Parents Grieving Benefit?

The Benefit payable:

No claim under this benefit appendix will be payable for any condition that occurs during, the period that the cover is suspended. A claim may only be payable if the life assured first meets the criteria for an eligible claim under this policy after their cover is reinstated. Cover under this benefit appendix may be reinstated at the end of the suspension period in accordance with this Section without the need to provide further medical evidence, provided that the benefit has been suspended for no longer than 12 months.

 if the child is under 10 years of age AIA will pay a maximum of one claim of $2,000 per child under the Parents Grieving Benefit across all AIA policies ; or  if the child is 10 years of age or over AIA will pay a maximum of one claim of $15,000 per child across all AIA policies for a life assured . Payment of the Parents Grieving Benefit will not reduce the sum assured of the Progressive Care Benefit for the life assured .

14.

Built-in Counselling Benefit

At the end of the suspension period, the benefit will be automatically reinstated for the life assured .

The Counselling Benefit covers the cost of a Psychiatrist or Psychologist consultation and/or counselling for the life assured and/or a close relative of the life assured where the support treatments and/or consultations directly relate to a claim under the Progressive Care Benefit. After referral by an appropriate specialist we will reimburse up to $2,500 including GST (in total) per life assured , subject to the following conditions:  The consultation and/or counselling must be paid for within 12 months following AIA paying the Progressive Care Benefit claim; and

Cover for the life assured will be reinstated from the date set out in AIA ’s written acknowledgement.

The premium payable for the reinstated benefit will be based on AIA ’s premium rates at the time of the reinstatement.

16.

Optional Total Permanent Disablement condition

The Optional Total Permanent Disablement condition is available once the life assured reaches age 16. The schedule will specify if you have chosen the Optional Total Permanent Disablement condition and, subject to the provisions of this appendix , is included as a severity level 1 condition within the Loss of Function category . The Optional Total Permanent Disablement condition will cease to apply, and premiums for this condition will cease, following any severity level 1 claim payment. Premiums for the Optional Total Permanent Disablement condition will not be affected by a claim payment for a condition of any other severity level. The Optional Total Permanent Disablement condition does not apply to any child of a life assured covered under the Built-in Children’s Trauma Benefit or the Optional Children’s and Maternity Benefit.

 AIA must be provided with a receipt for the consultation and/or counselling being claimed.

The $2,500 is payable once per life assured per policy. This is in addition to the sum assured.

15. Built-in Suspension of Cover Benefit

A life assured can suspend their cover under this benefit appendix for up to 12 months if they:

go on parental leave;



go on leave without pay for any reason;



become unemployed or redundant;



 experience at least a 20% reduction in pay (comparing the most recent payslip against a previous payslip from the same year); or

The Optional Total Permanent Disablement condition is only available before the life assured attains age 65.

if self-employed, experience a 30% reduction in revenue (by comparing one month’s revenue against the same month for the previous year),



17.

Optional Children’s and Maternity Benefit

provided that:

The Children’s and Maternity Benefit is available as an option once the life assured reaches age 16. The schedule will specify if you have chosen the Optional Children’s and Maternity Benefit.

> you notify AIA within three months of one of the above

listed suspension events occurring and provide evidence to AIA of the suspension event; and

> AIA acknowledges in writing receipt of that notification.

The benefit is payable in addition to any benefit payable

Page 10 of 33

1106 AL-PC version 7 Effective 12 May 2026

What Pregnancy Complication Benefits conditions are covered?

under the Built-in Children’s Trauma Benefit or the Built-in Newborn Children’s Benefit.

 Disseminated intravascular coagulation.

Children’s Critical Conditions Benefit

 Eclampsia.

What is the Children’s Critical Conditions Benefit?

 Hydatidiform mole.

AIA will pay a Children’s Critical Conditions Benefit if a child of a life assured suffers a condition of severity level 1, 2, 3, 4 or 5, except for the Optional Total Permanent Disablement condition .

See Section 32 for a full description of these Pregnancy Complication Benefit conditions .

How much will AIA pay for the Pregnancy Complications Benefit?

This Benefit is only payable if the child of the life assured :

The benefit payable is $10,000.

first suffers a condition after the risk commencement date , and subject to the stand down period provisions where these apply; is aged from three months up to their 21 st birthday at the time he or she first suffers from that condition ; and



Payment of the Pregnancy Complications Benefit will not reduce the sum assured or the balance of the sum assured for any of the categories .



Children’s Congenital Conditions Benefit

When is the Children’s Congenital Conditions Benefit payable?

survives for at least 14 days after suffering from the condition .



This Benefit is payable if at least 12 months after the risk commencement date a child of a life assured is unequivocally diagnosed by an appropriate specialist and undergoes treatment or therapy for one of the conditions below.

AIA will pay a maximum of one claim per child under the Children’s Critical Conditions Benefit across all AIA policies for a life assured. In cases where two policies each name a distinct parent of the child as a life assured, both policies are eligible to claim under the Children’s Critical Conditions Benefit for that child , provided the Optional Children’s and Maternity Benefit is shown in the schedule of both policies.

What congenital conditions are covered?

Coarctation of the Aorta.



Infantile Hydrocephalus.



How much will AIA pay for the Children’s Critical Conditions Benefit?

Anal atresia.



The Benefit payable is the lower of $75,000 or 50% of the sum assured .

Oesophageal atresia.



Congenital diaphragmatic hernia.



Before cover for a child can commence under the Children’s Critical Conditions Benefit, you must advise us in writing of the child’s name, date of birth and gender. Cover for a child will only commence once we have confirmation of the child’s details in writing.

Tracheo-oesophageal fistula.



Truncus arteriosis.



Retinopathy of prematurity.



How much will AIA pay for the Children’s Congenital Conditions Benefit?

Pregnancy Complications Benefit

When is a Pregnancy Complications Benefit payable?

The Benefit payable is $5,000, regardless of the number of congenital conditions diagnosed. AIA will pay a maximum of one claim for a child under the Children’s Congenital Conditions Benefit across all AIA policies for a life assured . In cases where two policies each name a distinct parent of the child as a life assured , both policies are eligible to claim under the Children’s Congenital Conditions Benefit for that child , provided the Optional Children’s and Maternity Benefit is shown in the schedule of both policies. Payment of the Children’s Congenital Conditions Benefit will not reduce the sum assured or the balance of the sum assured for any of the categories.

This benefit is payable if a life assured suffers for the first time and at least 12 months after the risk commencement date one of the defined Pregnancy Complication conditions . AIA will not pay this benefit if the life assured suffers the condition or has any symptom or signs leading to the condition (whether or not a registered medical practitioner has been consulted) within 12 months after the risk commencement date .

Page 11 of 33

1106 AL-PC version 7 Effective 12 May 2026

When will AIA not pay a claim under the Optional Children’s and Maternity Benefit? AIA will not pay a benefit under the Optional Children’s and Maternity Benefit that arises as a direct or indirect consequence of:

exclusions or premium loadings applicable to the life assured );

 The life assured is only eligible for the Standalone Conversion Option where the conversion occurs before age 60;  The life assured has not made a claim with AIA or any other insurer, and is not eligible to make a claim under the standalone Progressive Care Benefit, this includes any claim currently under assessment;

a pre-existing condition ; or



 any congenital condition , except where expressly covered under the Children’s Congenital Conditions Benefit.

 The life assured is not terminally ill or suffering from a terminal illness;

The Optional Children’s and Maternity Benefit ceases on the child’s 21 st birthday.

 The premiums for their standalone Progressive Care Benefit are paid up to date;

18. Built-in Children’s Trauma Conversion Facility

 The accelerated Progressive Care sum assured must be less than or equal to the standalone Progressive Care sum assured ; and  The Life benefit sum assured does not exceed the accelerated Progressive Care sum assured . The premium for the conversion will be based on the age of the life assured and our premium rates at the date of conversion. If you are issued a new policy for the amount of the standalone Progressive Care Benefit being converted the new policy will be issued based on the information provided at the time of conversion, together with the information provided in the original proposal. If the death of the life assured occurs within three months of the date of conversion , other than by accidental death , then this conversion is void and the standalone Progressive Care Benefit will be reinstated from the date of conversion .

The Built-in Children’s Trauma Benefit can be converted to:

a standalone Progressive Care Benefit; or



 an accelerated Progressive Care Benefit with an equal amount of Life Cover benefit,

with a maximum sum assured of $50,000 or 50% of the life assured’s original sum assured whichever is lesser, without further medical evidence.

Where the life assured’s sum assured has reduced, the conversion will be calculated on the reduced amount.

If the Optional Children’s and Maternity Benefit is shown on the schedule , it can also be converted to a standalone Progressive Care Benefit or an accelerated Progressive Care Benefit with an equal amount of Life Cover benefit, with a maximum sum assured of $75,000, without further medical evidence. The following conditions are applicable to both Children’s Trauma Conversion options:  A conversion cannot occur if the child has claimed or was eligible to claim under the Built-in Children’s Trauma Benefit and/or the Optional Children’s and Maternity Benefit; and  Your request for conversion must be received by AIA within 60 days of the anniversary date after the child’s 21 st birthday; and

20.

Built-in Premium Conversion Facility

You may at any time prior to the life assured reaching age 65:

 Convert all or part of your Progressive Care Benefit from the premium type shown in the schedule to a Level premium structure; or  Convert a Level premium structure to an alternate Level premium structure, of which term duration may be the same or less than current Level premium structure.

Your request must be received in writing.



AIA will not require you or the life assured to produce further medical evidence at the time of conversion.

An applicable premium will be payable on converted cover.

You will be issued a new policy for the sum assured amount of the Progressive Care Benefit being converted, in which case:

19.

Built-in Standalone Conversion Facility

If the schedule shows the Progressive Care Benefit as standalone you can convert your cover to an accelerated Progressive Care Benefit with an equal amount of Life Benefit without any further medical evidence, subject to the following:

 The Progressive Care Benefit under this policy will be reduced by the sum assured amount converted;

 The new policy will be issued based on the information provided at the time of conversion, together with the information provided in the original proposal;

The life assured was accepted with standard underwriting terms (e.g. there are no special terms,



Page 12 of 33

1106 AL-PC version 7 Effective 12 May 2026

 The terms and conditions of the new policy will be those which are then offered by us to the general public;

unless AIA is satisfied that:

 You and the life assured could not have known of the existence of the condition or the symptom or sign that led to the condition ; or  The condition or symptom or sign that led to the condition was declared on your application and accepted by AIA . AIA will not pay a benefit under the Built-in Children’s Trauma Benefit or the Children’s Critical Conditions Benefit in the Optional Children’s and Maternity Benefit that arises as a direct or indirect consequence of:

 Premiums will be calculated on the current age of the life assured ;

 Any special terms, exclusions or premium loadings that applied to your existing Progressive Care Benefit under this policy will apply to your new Progressive Care Benefit under the new policy.

21.

Reducing your sum assured

You can write to AIA at any time to reduce your sum assured . You can make a reduction to your sum assured before you make a claim or after you have made a claim. In either case, the balance of the sum assured you have in each category will be reduced in proportion to the reduction in the sum assured . AIA will send you an endorsement letter, confirming the reduced sum assured and this will form part of your appendix .

a pre-existing condition ; or



 any congenital condition , except where expressly covered under the Children’s Congenital Conditions Benefit.

These exclusions also apply to any subsequent sum assured increase you make.

23.

How to make a claim

22.

Exclusions: When AIA will not pay a benefit

To make a claim, refer to the section in your AIA Living policy entitled ‘How to make a claim’.

AIA will not pay a benefit under this appendix if any of the exclusions that are set out in each Schedule of Categories applies to the condition listed in that category . AIA will not pay any benefit under this appendix where any of the following directly or indirectly causes or contributes to the condition (whether or not the condition is a related condition ):  The life assured (or a child in the case of a Built-in Children’s Trauma Benefit or the Optional Children’s and Maternity Benefit) deliberately injures himself or herself or attempts to do so.  The life assured (or a child in the case of a Built-in Children’s Trauma Benefit, the Built-In Parents Grieving Benefit or the Optional Children’s and Maternity Benefit) engages in or is part of any conduct that is criminal. AIA will not pay any benefit under this appendix where any of the following occurs before a life assured (or any child in the case of a Built-in Children’s Trauma Benefit, Built-in Parents Grieving Benefit or the Optional Children’s and Maternity Benefit) reaches age 21, and (in each case either directly or indirectly) causes or contributes to a claim for that life assured (or child ):

In addition, for a Progressive Care Benefit claim, AIA will require information acceptable to us, including medical evidence and reports, showing proof of the condition giving rise to the claim. AIA may require the life assured to have an examination by a registered medical practitioner or specialist appointed by AIA before accepting liability for a claim.

Where the Optional Total Permanent Disablement condition is the condition giving rise to the claim, AIA will also require:

 An AIA claims form completed by the life assured and a registered medical practitioner (at your expense).

 Other information which AIA may reasonably request to help assess the claim, which may include evidence of earnings, taxable income, business accounts, ACC details or similar.  The life assured to undergo medical and/or surgical treatment (including any operation or vocational, medical and/or social rehabilitation programme) at your expense which the life assured ’s registered medical practitioner or a registered medical practitioner approved by AIA considers necessary.

 any intentional act by you or by any parent or guardian of the life assured, or child .

 Any other information that AIA may deem relevant to the assessment of the claim.

 any intentional act by someone who lives with or supervises the life assured, or child .

For advice about submitting a claim you can phone AIA on 0800 500 108 or your Adviser. Find claim information online at AIA .co.nz

AIA will not pay any benefit under this appendix for:

Any condition ; or



 Any symptom or sign that leads to a condition

that existed before the risk commencement date (whether or not a registered medical practitioner has been consulted),

Page 13 of 33

1106 AL-PC version 7 Effective 12 May 2026

Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32 Page 33