Contents
A About this policy
3
B Enhancement Pass Back Benefit
3
C Cancellation of the policy
4
D How to make a claim
4
E Your Premiums
6
F Changes to your policy
7
G General terms and conditions
8
H Benefits – what you are covered for
10
I
Exclusions – what you are not covered for
23
J
Defined terms
26
How to contact AIA
Online: aia.co.nz For information about AIA’s policies, an explanation of the benefits, frequently asked questions, terms and conditions and to apply for prior approval or make a claim please visit aia.co.nz.
Call us 0800 500 108 For prior approval and claims enquiries, call us on 0800 500 108. We are available 8am to 6pm Monday to Friday (excluding public holidays).
General correspondence The mailing address for AIA’s head office is: Freepost AIA
Private Bag 92499 Victoria Street West Auckland 1142
Contact Details: Tel +64 9 487 9963
Freephone: 0800 500 108 Email: EnquireNZ@aia.com Chat online: aia.co.nz/live-chat
Physical address: AIA House 74 Taharoto Road Takapuna Auckland 0622
1300 APH-UMB version 6 Effective 17 April 2025
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