TCM Business Overheads Agreed Value Policy Wording

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OPTIONAL BENEFIT APPENDIX

Business Continuity Business Overheads Benefit Agreed Value

This appendix only applies if cover under the policy schedule includes the Business Continuity Business Overheads Benefit on an agreed value basis. This appendix forms part of and is incorporated into the TotalCare Max policy, the terms of which apply to this appendix . This is a Business Continuity Business Overheads Benefit on an agreed value basis. Details of the benefit and the names of the people insured for the benefit (called the life or lives assured) are shown in the schedule .

1. When will Sovereign pay a Business Overheads Benefit? To qualify for a benefit, the life assured must be actively involved in the business immediately before the disablement date . Sovereign will pay a Business Overheads Benefit if, in Sovereign’s opinion, at any time during the benefit term , the life assured has become totally disabled and remains so for a continuous period greater than the waiting period . The benefit is designed to reimburse the eligible business overheads .

Offsets

Any other benefit amounts received by you , the life assured or the business from any source other than Sovereign for that month in relation to the life assured and in respect of with the same or a related disability, for reimbursement of the same eligible business overheads . Where the life assured is covered by business continuity benefits held with more than one provider, Sovereign will negotiate with the other provider(s) to determine the amount to be offset.

3. What does totally disabled mean?

The benefit is paid monthly in arrears from the end of the waiting period until the earlier of the following events:

In Sovereign’s opinion, the life assured is totally disabled, if as a direct result of sickness or injury, he or she is: 

 the life assured ceases to be totally disabled ; or

the end of the benefit payment period ; or

 under the regular and personal care of a r egistered medical practitioner ; and

 the occurrence of any one or more of the events set out in Sections 7 or 8.

unable to:

Where the life assured is totally disabled due to injury and the nature of the injury is such that the life assured is expected to recover within a set period of time, Sovereign may choose to make a lump sum payment of up to 3 monthly benefit payments (after the waiting period and any offsets have been taken into account) and close the claim. This payment may be made during the waiting period . If the life assured is still totally disabled at the end of the expected recovery period corresponding with the lump sum payment, then Sovereign will reopen the claim and pay the Business Overheads Benefit in accordance with this appendix . 2. What amount will Sovereign pay for a Business Overheads Benefit? of the benefit amount shown in the schedule less offsets shown below. The amount that Sovereign will pay monthly is 1/12 th

– perform at least one important income producing duty of the role they were involved in immediately before the disablement date and is not working in that role; or – engage in the occupation they were involved in immediately before the disablement date for more than 10 hours per week; and

 not working or engaged in any other occupation or business.

4. What is the Recurrent Disablement Benefit? The waiting period will be waived if in Sovereign’s opinion, after considering the advice of a registered medical practitioner and other relevant information, the life assured becomes totally disabled again and this is caused by the same or a related illness or injury as the original period of total disablement , not later than 12 months after benefit payments related to the original claim ceased. The provisions of Sections 1, 2 and 3 of this appendix will apply to any benefit claimed.

All claims resulting from the same or a related illness or

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injury will be considered to be the same claim in respect of the benefit payment period .

any medical rehabilitation programme; and/or

any social rehabilitation programme; and/or

any vocational rehabilitation programme,

5. How to make a claim

which a registered medical practitioner approved by Sovereign considers reasonably necessary. (b) The life assured fails to undertake any medical examinations that Sovereign requires the life assured to have, at our expense.

To make a claim, the relevant procedures in the section of your TotalCare Max policy entitled “How to make a claim” must be followed.

In addition, for a Business Overheads Benefit claim, Sovereign will require:

(c) You or the life assured fails to comply with the requirements of Section 6 above.

 the life assured to be examined by a registered medical practitioner acceptable to Sovereign before accepting liability for a claim; and  a Sovereign claims form completed by the life assured and a registered medical practitioner (at your expense); and  other information which Sovereign may reasonably request to help assess the claim and any claim payments, which may include business accounts, any business expenses/overheads payments received from other sources, confirmation of the business continuing to trade, etc; and  the life assured to undergo medical and/or surgical treatment (including any operation or vocational, medical and/or social rehabilitation programme) at your expense which the life assured’s registered medical

(d) Sovereign determines that the life assured is no longer totally disabled . (e) The benefit payment period expires in relation to the life assured. (f) The life assured or anyone acting on behalf of the life assured makes a false or fraudulent statement in respect of a claim or supports any claim with false evidence.

(g) The life assured is in prison for any reason.

(h) The life assured dies.

If Sovereign ceases paying a benefit in accordance with paragraphs (a), (b) or (c) and the life assured subsequently complies with the relevant requirement(s), then: > The date that the life assured complied with the relevant requirement(s) will, subject to the provisions of this appendix, be treated as the disablement date for a new claim.

practitioner or a registered medical practitioner approved by Sovereign considers necessary; and

 any other information that Sovereign may deem relevant to the assessment of the claim.

> The waiting period will be waived for the new claim.

> The original claim and the new claim will be considered to be the same claim in respect of the benefit payment period . > No monthly benefit payments will be payable retrospectively for any period of time before the date that the life assured subsequently complies with the relevant requirement(s).

6. Ongoing claim requirements

For ongoing claims Sovereign will require:

 Completion of a monthly medical certificate by a registered medical practitioner (at your expense) in a form from time to time approved by Sovereign for the

purposes of determining ongoing entitlement to payment of a Business Overheads Benefit.

 Completion of a monthly individual declaration by the life assured in a form from time to time approved by Sovereign, which may include completion of daily activity logs detailing the life assured’s functional activities for the purposes of determining ongoing entitlement to payment of a Business Overheads Benefit.

8. When will this appendix terminate for a life assured?

This appendix will terminate and eligibility for the Business Overheads Benefit will cease for a life assured:

 At the expiry of the benefit term for that life assured as shown in the schedule .

 Proof of any remunerated or non-remunerated work completed by the life assured during the claim period.

When the life assured dies.

 When the life assured ceases to have an ownership interest in the business .

 Any other information that Sovereign may deem relevant to the ongoing assessment of the claim.

When the business ceases to trade.

7. When will Sovereign cease paying a benefit?

 When the benefit is cancelled by the policy owner.

Sovereign will cease paying a benefit if:

(a) The life assured fails to undergo and complete:

any surgical operation; and/or

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overheads

relation to the business:

9. Exclusions – When Sovereign won’t pay a benefit Sovereign will not pay a benefit under this appendix for any period before being notified of a claim for this benefit. Sovereign will not pay a benefit under this appendix where any of the following directly or indirectly cause or contribute to the life assured being totally disabled :

Rent of business premises.

Interest on business loans.

The gross amount of salaries and related costs for employees who are totally unable to earn income for the business while the life assured is totally disabled .

 The life assured deliberately injures himself or herself or attempts to do so.

Insurance premiums.

 The life assured engages in or is part of any conduct that is criminal.

Cost of obtaining normal business services such as electricity, gas, water, telephone, laundry, cleaning and maintenance.

 Pregnancy of, or childbirth by, the life assured, unless the disability lasts for more than 90 days after the end of pregnancy, in which case the waiting period will start from the 91 st day.  The life assured does not comply with the treatment recommended by the attending treatment providers. If the life assured is imprisoned for any reason, no benefit will be payable under this appendix during the term of imprisonment.

Accounting and audit fees, advertising expenses and professional subscriptions.

Equipment or motor vehicle lease costs (of an expense nature).

Depreciation of business equipment.

Any other fixed expenses that are normal and customary in the conduct of that particular business .

10. Key terms

actively involved

Working an average of more than 30 hours per week in the six months prior to the disablement date , inclusive of any periods of approved leave.

But do no include:

Salary, fees or any other amounts paid or payable from the business to:

the life assured; or

any person engaged to replace the life assured or any member of the life assured’s family unless that person or member was employed in the business for at least 30 days immediately before the disablement date .

benefit term

The term for which the life assured is insured for the Business Overheads Benefit as stated in the schedule .

benefit payment

The maximum term for which the

period

Business Overheads Benefit is payable as stated in the schedule . The benefit payment period commences at the end of the waiting period and ceases either 12 or 24 months (whichever is stated in the schedule ) later or when the life assured reaches the end of the benefit term , whichever is the earlier. The 12 or 24 month period (whichever is stated in the schedule ) is the total period for which benefits will be payable for all claims arising from the same or related illness or injury.

The repayment of any mortgage or loan principal.

Any costs or expenses of a capital nature (including the cost of equipment, fittings, fixtures, furniture and vehicles).

The costs of any trading goods or other stock.

totally disabled / total disablement

See Section 3 of the appendix for the

meanings of these key terms.

waiting period

The period stated as such in the schedule For which no Business Overheads Benefit is payable.

business

The business of the ‘Policy Owner’ named in the schedule .

you/your

The “Policy Owner” named on the schedule.

disablement date

The date the life assured became totally disabled .

eligible business

The following expenses incurred in

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