JURISDICTION AND CURRENCY
10 The laws of New Zealand apply to this Policy . The New Zealand courts have exclusive jurisdiction. All monetary amounts referred to in this policy are expressed and payable in New Zealand dollars and include GST.
NOTICES
11 Should You write to Us about this policy, You must send the letter to Our head office in New Zealand.
The postal address of AIA New Zealand’s head office is: AIA New Zealand Private Bag 92499 Victoria Street West Auckland 1142 The street address of AIA New Zealand ’s head office is: AIA New Zealand AIA House 74 Taharoto Road Takapuna AUCKLAND 0622
NO SURRENDER VALUE
12 This policy does not participate in the profits of AIA New Zealand . Your Policy has no surrender value or cash value if it is cancelled.
COMPLAINTS
13 You may at any time write to Us or to Your Insurance Adviser for further information about Your policy. We have a complaints procedure that is intended to resolve any problem quickly and fairly. If You have any questions or complaints about this Policy please phone Us on Our freephone 0800 800 242 or write to Us at the above address. If You have been through Our internal complaints procedure and the situation has reached a 'deadlock' then We will advise You of how to contact the Insurance and Savings Ombudsman for further assistance.
PC-SHC-04/2022
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