AIA NZ Claims Compass 2024 - Spotlight on Mental Health

SPOTLIGHT: MENTAL HEALTH

In 2024, AIA NZ paid out $25.7M+ in mental health claims plus $8.1M+ for suicide claims.

Top AIA NZ Mental Health Claims

3% Chronic Fatigue Syndrome

2% Chronic Pain Syndrome

44% Depressive disorders

14% Anxiety / panic disorders

4% Post Traumatic Stress Disorder

Mental Health Age & Gender Insights The Ministry of Health estimates that around half of New Zealanders may struggle with their mental health at some time in their lives. 2 Poor mental health has been identified as one of the five major non-communicable diseases including cancer, diabetes, respiratory disease and heart disease that cause over 90% of deaths in Aotearoa New Zealand, as unpacked in our AIA 5590+ report. At AIA NZ we recognise that mental health exists on a spectrum. Periods of distress are a normal part of life and can shift and change for a range of reasons. Our 2024 claims data reveals customers aged between 40 and 59 are most affected by poor mental health. This may be due to their life stage while they experience significant personal, physical and professional change. Men aged 40 to 49 (followed by men aged 50 to 59) have the highest claims for mental health. This group also has the highest suicide-related claims.

BELOW 20 20 – 29

30 - 39

40 - 49

50 - 59

60 - 69

TOTAL

FEMALE

$26K+

$308K+

$2.5M+

$3M+

$2.7M+

$290K+

$8.8M+

MALE

$10K+

$232K+

$2.7M+

$6.4M+

$5.6M+

$1.7M+

$16.8M+

TOTAL

$36K+

$540K+

$5.2M+

$9.4M+

$8.3M+

$2M+

$25.7M+

TOTAL 2024 MENTAL HEALTH CLAIMS PAID TO AGE & GENDER GROUPS

1 Includes GST, maturities & surrenders of $103.7M 2 Te Rau Hinengaro: The New Zealand Mental Health Survey

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