INTRODUCTION
3
2024 HIGHLIGHTS
| A MESSAGE FROM AIA NZ’S CHAIR AND CEO
2024 ESG HIGHLIGHTS
HEALTH & WELLBEING Delivering better health outcomes, championing financial inclusion and expanding access to quality care.
SUSTAINABLE INVESTMENT
SUSTAINABLE OPERATIONS
PEOPLE & CULTURE Fostering a learning environment, equitable processes and a diverse, inclusive culture. Strong employee engagement which ranks us in the top 15% of organisations in the Gallup Finance and Insurance benchmark. We partnered with Pride Pledge to renew and deepen our commitment to rainbow inclusivity, actively promoting safety, visibility and inclusion of the rainbow community.
EFFECTIVE GOVERNANCE
Creating long-term value through Sustainable Investment, future focus, and active engagement for net-zero goals.
Improving the environmental performance of our operations and incorporating ESG into sourcing considerations. We progressed the refurbishment of our head office , AIA House, Smales Farm. The design adheres to sustainable business practices and reduces our overall office floorspace. An All Hearts impact report 2 showed 235,569kg at an estimated value of $605k diverted from landfill to charitable organisations and schools.
Continuing to operate to the highest standards of business practices.
We published our inaugural Climate Statements .
We paid $829.6M total in claims and accepted 92% of all claims received 1 .
We progressed the migration of our equity portfolios to ESG benchmarked funds .
Winner of the 2024 FSC Award for Excellence in Sustainability Practices .
We launched our first AIA NZ Claims Compass with a spotlight on cancer claims .
We successfully implemented MSCI ESG reporting software .
Our AIA Vitality MoleMap campaign identified 111 malignant (including 10 melanoma) and 254 pre-malignant lesions.
1. As reported by the AIA NZ Business Insights team for the year ending 31 Dec 2024. Includes GST, surrenders and maturities. 2. Source: All Heart NZ Impact Report dated 27 February 2024
AIA New Zealand Limited Sustainability Report 2024
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