AIA NZ Sustainability Report 2024

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CONTENTS

HEALTHIER PLANET, HEALTHIER COMMUNITIES AIA NZ’s Purpose is to help people live Healthier, Longer, Better Lives. It underpins everything we do. We are guided by this Purpose as we focus on delivering value for all our stakeholders through our efforts across our five Environmental, Social and Governance (ESG) strategic pillars. As part of AIA Group – the largest pan-Asian life and health insurer, and a significant asset owner and investor – we recognise our potential to lead positive tranformation in the region. Our Sustainability Report 2024 showcases the actions we are taking to create a healthier, sustainable future for AIA, our communities and Aoteoroa New Zealand.

INTRODUCTION 2024 ESG Highlights 

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A Message from AIA NZ’s Chair and CEO 

OUR APPROACH Environment, Social & Governance Strategy 

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OUR PROGRESS Health & Wellbeing HAUORA

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Engaging communities

Improving access to quality care 11 Building better integrated health and wellbeing outcomes 13 Sustainable Investment HAUMITANGA TOITŪ 15 Bringing Sustainable Investment to life 16 Sustainable Operations TUKANGA TOITŪ 18 AIA CAN 19 Bringing Sustainable Operations to life 20 People & Culture NGĀ TĀNGATA ME TE AHUREA MAHI 22 Bringing People & Culture to life 23 Effective Governance MANA WHAKAHAERE WHAI TIKANGA 27 Bringing Effective Governance to life 28 OTHER INFORMATION Our Reporting Approach  29

OUR ESG STRATEGIC PILLARS

HEALTH & WELLBEING

SUSTAINABLE INVESTMENT

SUSTAINABLE OPERATIONS

PEOPLE & CULTURE

EFFECTIVE GOVERNANCE

AIA New Zealand Limited Sustainability Report 2024

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