CLAIMS SUMMARY AND CORE INSIGHTS
LIFE $298.1M CLAIMS PAID
HEALTH $167M CLAIMS PAID In 2024, we saw a 16% increase in health claims due to escalating costs and increased need for healthcare.
Most life insurance claims were for those aged between 50-59 with 49% of those claims relating to cancer.
CANCER 51%
MUSCULO SKELETAL 25%
HEART 20%
CANCER 21%
NEUROLOGICAL 7%
DIGESTIVE 15%
RESPIRATORY 6%
SENSE ORGAN 14%
TRAUMA $139.5M CLAIMS PAID Cancer continues to be the most common reason for people to claim on trauma insurance.
INCOME PROTECTION $97.2M CLAIMS PAID We paid over $97.2 million in income protection insurance claims, with an additional $1.38 million via our AIA 360 Care programme to assist with rehabilitation support.
CANCER 59%
HEART 16%
MUSCULO SKELETAL 30%
NEUROLOGICAL 11%
MENTAL HEALTH 24%
MUSCULO SKELETAL 8%
NEUROLOGICAL 16%
CANCER 13%
TOTAL PERMANENT DISABLEMENT $23.9M CLAIMS PAID Those aged between 50-59 are the largest group to claim on total permanent disability claims.
MUSCULO SKELETAL 29%
NEUROLOGICAL 28%
MENTAL HEALTH 17%
CANCER 8%
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