Contents
A About this policy
3
B Enhancement Pass Back Benefit
3
C Cancellation of the policy
4
D How to make a claim
4
E Your Premiums
6
F Changes to your policy
6
G General terms and conditions
7
H Benefits – what you are covered for
9
I
Exclusions – what you are not covered for
17
J
Defined terms
19
How to contact AIA
Online: aia.co.nz
For information about AIA’s policies, an explanation of the benefits, frequently asked questions, terms and conditions and to apply for prior approval or make a claim please visit aia.co.nz.
Call us: 0800 500 108
For prior approval and claims enquiries, call us on 0800 500 108.
We are available 8am to 6pm Monday to Friday (excluding public holidays).
General correspondence
The mailing address for AIA’s head office is:
Freepost AIA Private Bag 92499 Victoria Street West Auckland 1142
Contact details :
Tel: +64 9 487 9963 Freephone: 0800 500 108 Email: enquireNZ@aia.com Chat online: aia.co.nz/live-chat
Physical address:
AIA House 74 Taharoto Road Takapuna Auckland 0622
1304 ACC–UMB version 4 Effective 08 March 2024
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