Rehabilitation and transitioning back to work At AIA, our rehabilitation service focuses on occupational rehabilitation – assisting people returning to wellness and work after illness or injury. We understand that everyone’s situation is different, and your Case Manager will work closely with you, and medical professionals to design a rehabilitation programme specific to your needs, to support your recovery. When returning to work, there are also many services that we may use to make the transition as simple as possible; including: • Graded exercise programmes • Wellness programmes • Business coaching • Gradual return to work programmes • Career advice and redirection If you are unable to return to your usual job, your Case Manager can also help you to identify alternate occupations.
Post Care Recovery Our support doesn’t stop when you return to work. As part of 360 Care, we offer a Post Care Recovery programme to support you once you have transitioned back to work. After completing a successful rehabilitation programme, your Case Manager will work with you to design a Post Care Recovery programme that helps you continue your recovery while in the workplace, should you need to. We will support your journey back to performing your normal work duties so you can get back to feeling yourself again. Three months after you have started back at work, we’ll be in touch to assess your recovery progress and identify any further support you need. This could include therapy sessions, gym access, support from an Occupational Therapist or other relevant health providers. The sooner you get back to work and your normal life, the better it is for your health and wellbeing.
Did you know? In 2024, we paid over $97.2 million in income protection insurance claims with an additional $1.38 million via our AIA 360 Care programme to assist with rehabilitation support.
PAID OUT $97.2M
AIA Claims 360 Care
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